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Privacy Policy

Controller for Data Processing:
SOLARCRAFT GmbH
Daimlerstraße 6
76185 Karlsruhe
Germany
info@solarcraft.eu

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, technical access data (e.g., IP address, time, amount of data transferred) is stored. This data is used solely to ensure operation and is deleted after a maximum of seven days.

1.1 Hosting

Our website is hosted by service providers as part of a data processing agreement. All data collected on this website is processed on their servers.

1.2 Content Delivery Network (CDN)

To optimize loading times, we use a Content Delivery Network (CDN). Data (e.g., IP address) may be processed via servers outside the EU. Cooperation is based on the EU Commission's standard contractual clauses.

2. Data Processing for Contract Performance and Contact

2.1 Contract Performance

We process personal data to fulfill our contractual obligations (Art. 6 (1) lit. b GDPR). After the contract is completed, your data will be stored in accordance with statutory retention periods and then deleted.

2.2 Customer Account

When opening a customer account, data processing is based on your consent (Art. 6 (1) lit. a GDPR). The account can be deleted at any time.

2.3 Contacting Us

If you contact us (e.g., via form or email), we process your details to handle the inquiry in accordance with Art. 6 (1) lit. b GDPR.

3. Shipping Processing

To fulfill the contract, we pass on your data to shipping service providers (e.g., DHL, UPS, GLS, Schenker) to the extent necessary for delivery.

4. Payment Processing

For payment processing, we work with payment service providers (e.g., Klarna, PayOne, PayPal). They only receive the data necessary for processing. The legal basis is Art. 6 (1) lit. b GDPR.

5. Email Marketing

If you subscribe to our newsletter, we use your data to send it in accordance with Art. 6 (1) lit. a GDPR. You can unsubscribe at any time via the unsubscribe link or by email.

6. Cookies and Technologies

We use cookies to operate the shop technically and make it user-friendly. The legal basis is Art. 6 (1) lit. f GDPR. You can delete or disable cookies in your browser at any time.

7. Web Analysis and Marketing

With your consent (Art. 6 (1) lit. a GDPR), we use services such as Google Analytics to evaluate the use of our website. IP addresses are anonymized. Further information: Google Privacy Policy.

8. Social Media

Our website contains links to Facebook, Instagram, YouTube, etc. A connection to the respective providers is only established when you click on these links. Their privacy policies apply.

9. Your Rights

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

10. Contact

For questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, please contact:

SOLARCRAFT GmbH
Data Protection Department
Daimlerstraße 6, 76185 Karlsruhe
info@solarcraft.eu

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